a successful business starts with a successful network environment
WHO WE ARE
Remote Hands is a team of highly qualified and experienced engineers who specialize in the implementation and maintenance of telecommunications infrastructure equipment.
We offer a variety of services including urgent equipment replacements, installation, ethernet and fiber patching, remote configuration, visual inspection, testing
WHERE WE ARE
Our company is based in Versailles, France and we provide reliable and high-quality services throughout Europe, including in major data centers such as Equinix, Interxion, Telehouse, Telecity, Vancis, Itenos, and others.
Our engineers are available to assist you in the Netherlands, Belgium, Switzerland, Luxembourg, Strasbourg, Germany, Austria, Italy, Spain, Scandinavia, and more.
WHY US
We offer an extension of your company’s operations team, providing fast, reliable, and professional on-site support. Our standard installation services cover Cisco, Juniper, Dell, Ciena, Huawei, DWDM transmission equipment, and more. We also provide 24/7 coverage for various big and small businesses, ensuring your operations run smoothly.
Additionally, we have a 24/7 support NOC available for urgent replacements, configuration troubleshooting, and any other assistance you may need.
From a pay-as-you-use model to a fully-outsourced 24/7 support
most common services
Replacing or installing new equipment under specific instructions
Patching and labeling
Visual equipment checks
Site survey
Configuring devices under specific instructions
Replacing hardware components in your equipment
Recycling or physically destroying IT equipment
Transport equipment on territory EU with or without our deinstallation
AV support
services
Are you in need of audio and visual support? Our AV engineers are ready to assist you with the setup, configuration, and maintenance of your audio and visual equipment, such as computers, cameras, microphones, projectors, and other control systems used for broadcasting and communication in your office or workspace.
Our team of experienced AV engineers will provide you with high-quality support and services to ensure that your audio and visual systems are always up and running smoothly. Whether you require installation, troubleshooting, or routine maintenance, we are here to help
improve your
office wifi
Are you experiencing poor wifi signal in your office? We can help. Our team of experienced wireless engineers offers physical wireless site surveys to provide you with a comprehensive report on the wireless network coverage areas, data rates, network capacity, and quality of service in your company.
Our detailed report helps you visualize your current wifi setup and understand the possible causes of interference, access point placements, power considerations, and wiring requirements that are needed to optimize your wifi performance
